Sector — Health and Wellness

Health and Wellness

It is the second most strategic sector for us. Clinics and health centers handle very sensitive patient data, need to comply with strict data protection regulations, and depend on systems that have often been running for years without being updated.

Key sector products

N02

paItientHub

Patient management hub with AI: intelligent triage, clinical journey, multichannel communication and integration with HIS/LIS/RIS.

N06

HospitalNav (AR Navigation — Hospitals)

Indoor navigation for patients, visitors and teams in complex hospitals. Reduces travel time.

P06

Smart Agenda System

Online scheduling with automatic confirmation, multi-channel reminder (SMS/WhatsApp/email), redistribution of schedules and reduction of no-shows.

P09

Voicebot (Voice Care with AI)

Automated voice agent for triage, scheduling, SAC and collection. Integrate with telephony (SIP/VoIP) and record interactions in CRM.

O02

Triage and Classification with AI

Automatic classification of tickets, emails and documents by topic, urgency and department. Reduces response time and routing errors.

O06

Demand Forecast

Predictive models to anticipate volume of orders, attention, occupancy or production. Basis for resource planning.

I17

Data Masking / Tokenization

Masking and tokenization of sensitive data for development, test and analytics environments.

Sub-niches in Health and Wellness

Offices and Clinics

There are thousands of private clinics worldwide and they all share the same problems: a poorly managed agenda with fifteen to thirty percent of patients who do not show up, an overloaded reception that cannot cope and administrative processes that consume valuable clinical time.

3 company segments

Hospitals and Health Systems

These are the accounts with the highest value and greatest complexity. Each hospital needs its own dedicated technology infrastructure, reinforced security to protect clinical data, and the ability to connect to the hospital information systems they already have in place.

2 company segments

Laboratories and Diagnostics

Laboratories need to digitize their reports, automate result processing and connect everything with their laboratory management systems in a reliable and traceable way.

2 company segments

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