Railways and Metro
Metro and railway networks operate with high frequency, variable demand throughout the day and constant pressure for punctuality. Improving the traveler experience at stations and optimizing network management are the operators' priorities.
Solutions by company size
Recommended stack
FindMyRail (AR Navigation — Railways/Metro)
Demand Forecast
Dashboards and Operational BI
APIs and Microservices
On-Premise Deployment
Identity and Access Management (IAM)
Data Lakehouse
BI and Advanced Analytics
Observability and Monitoring
Helpdesk and Omnichannel Service
Chatbot RAG (Retrieval-Augmented Generation)
Voicebot (Voice Care with AI)
Triage and Classification with AI
Intelligent Knowledge Base
Integrations with Legacy Systems
DevOps and CI/CD
Cloud NCS (Dedicated Environment)
NCS POS — Smart POS
Commercial pitch
“Mobility becomes more predictable for the traveler: they know where to go, how long it will take and if there is any incident before arriving at the station.”
Target KPIs (90 days)
Applicable packages — Scale IA
Omnichannel, data, legacy integrations and MLOps for complex, high-ticket operations.
Data & BI
Setup: €30,000 – €80,000
MRR: €3,000 – €8,000/month
Delivery: 6-12 weeks
KPI: Single source of truth, -50% reporting time
Included products:
Omnichannel
Setup: €25,000 – €60,000
MRR: €3,500 – €8,000/month
Delivery: 6-10 weeks
KPI: -40% T1 tickets, NPS +15 pts
Included products:
Integration & Modernization
Setup: €50,000 – €200,000
MRR: €5,000 – €15,000/month
Delivery: 12-24 weeks
KPI: -60% integration time, zero downtime
Included products:
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