Sector — Public Administration and Law

Public Administration and Law

The public sector is the most complex client to approach but also one of the most lucrative. It requires compliance with the National Security Scheme, it is accessed through formal bidding with long processes and the contracts are usually multi-year and high value. It is a market where trading patience is rewarded with stable contracts.

Key sector products

I01

Cloud NCS (Dedicated Environment)

Private cloud managed by NCS: compute, storage, networking and security. SLA availability and 24/7 support.

I03

On-Premise Deployment

Complete deployment of NCS solutions in the client's data center. Installation, configuration, hardening and remote support.

I13

Audit and Compliance (RGPD, ENS, NIS2)

Compliance assessment, gap analysis, implementation of controls and documentation for regulatory audit.

I23

Digital Accessibility (EN 301 549 / WCAG)

Audit and implementation of web and app accessibility in accordance with European standards and WCAG 2.1/2.2.

O01

Helpdesk and Omnichannel Service

Unified service platform (email, chat, voice, WhatsApp, networks) with smart queue, SLA and automatic scaling.

P07

Chatbot RAG (Retrieval-Augmented Generation)

Virtual assistant with generative AI connected to the customer's knowledge base. Respond accurately, scale 24/7 and integrate with CRM and helpdesk.

N01

LegalNeuron

AI platform for law firms and legal departments. Document analysis, writing and review with secure RAG, guardrails and access governance.

Sub-niches in Public Administration and Law

Town Councils and Local Administration

City councils have the obligation to provide an efficient service to citizens, with transparency in management and compliance with digital accessibility regulations. The digitalization of municipal services is a priority that has European funding.

2 company segments

Judiciary, MP and Defenders

Judicial bodies handle an enormous volume of documents and work under strict digital chain of custody requirements. Each document must be traceable, each access must be recorded and the security of the information is absolutely critical.

2 company segments

B2G Contractors and Consulting

They are the companies that sell to the public sector. Their success depends on the quality of the proposals they submit to the tenders and the rigor with which they meet the requirements of each competition. They need to spot opportunities early, prepare proposals quickly, and ensure regulatory compliance.

2 company segments

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